We work with two separate distributors in the US for our two flagship products. So, please expect your items to be shipped separately both items as different distributors are shipping them.
Tracking numbers for your products will be sent to you within 2-3 days after purchase. In some instances, it may not show anything, this is perfectly normal! Simply wait a day or so for the tracking information to update.
As different distributors may be shipping your products, we may provide you with separate tracking information for every product.
After you place an order with us, you'll be sent your order confirmation email. We then send the order details over to the distributors that are taking care of it. Once they have processed and shipped your order, we are given the tracking code, and you get send a tracking confirmation email. This whole process can take up 2 to 3 business days.
